Shipping policy

Digital Delivery Policy

Cloud Credit sells digital products and account access. No physical goods are shipped.

Delivery begins after payment is confirmed and the selected product's balance, region, quota, expiry, eligibility, and access details are verified. Delivery timing varies by product and current availability.

Customers must provide an accurate order number and remain reachable through the agreed support channel. Account credentials or organization access will be delivered through the secure channel agreed with official support.

If an item becomes unavailable before fulfillment, our team will contact the customer to arrange a replacement option, store credit, or refund according to the applicable return and refund policy.

For delivery assistance, contact @Cloud_Credit_support or @Cloud_Credit_sup.